Refund policy

If at any time, you or your child are not satisfied with your Chirp, Chickadee or OWL magazine subscription, you can request a refund on all unmailed issues by emailing our subscription customer service team at owlkids@kckglobal.com. Please allow 6-8 weeks for the refund to process.

You can request for a return for Chirp, Chickadee or OWL products (such as branded T-shirts, watches, and sunglasses) by emailing sacowlkids@bayardcanada.com. It is the purchaser’s responsibility to send back return items within 10 business days from the invoice date to: Bayard Canada 4475 rue Frontenac, Montreal, QC. H2H 2S2 Attn: Warehouse Department.